FREQUENTLY ASKED QUESTIONS
MINIMUMS
There is a $15 minimum per show on Friday and Saturday nights.
HOURS AND SHOWTIMES
• The Jazz Kitchen opens Monday through Saturday at 5p for dinner.
• The showtimes vary by night so please check the calendar for the night you plan on attending.
• Most shows last between 75 and 90 minutes.
• The kitchen is open until 1 hour before the band stops. 11p on Friday and Saturday’s
AGE REQUIREMENTS
The Jazz Kitchen is open only to those 21+.
DO I NEED A RESERVATIONS OR BUY A TICKET
• Shows $15 or less. Make a Reservation and pay at the door. Click HERE to make a reservation.
• Shows $16 or more. You need to buy a ticket. Click HERE to buy tickets.
RESERVATION FAQ’s
• You can make dinner reservations online HERE, by clicking the reservations tab or by calling us at 317.253.4900.
• Parties of 6 or more need to be pre-paid with a credit card. Call 317.253.4900 x 1 or stop by in person after 4p.
• Voice mail reservations.
• Call 317.253.4900 x 1.
• Leave name, date of reservations, # in party, arrival time, phone number.
• We will do our best to call back and confirm.
• Most shows do have a cover charge except the following.
• Shows that are No Cover or Free nights (i.e. most Monday’s)
• If you are having dinner and not staying for the show. (available 5-7p)
• If you are dining in the lounge. Subject to availability.
• If you buy tickets for a show, your reservation is automatic. Make sure you arrive at least 1/2 hour before the showtime.
• Seating is general admission. Please arrive as early as possible to have more choices in seating.
TICKET FAQ’s
• Online tickets are charged $3 processing charge per ticket
• Print your receipt and bring it with your ID for admittance.
• Seating is general admission. Please arrive as early as possible to have more choices in seating.
CREDIT CARDS AND PAYMENT
• The Jazz Kitchen accepts Visa, Mastercard, Discover, American Express and cash.
• We ask that you please charge no less that $10 when using a credit card.
• Credit Cards used at the door for admission will be charged $1 per ticket.
GIFT CERTIFICATES
We sell gift certificates in any amount up to $100 per certificate.
To purchase online follow the ticket purchase link and scroll to the bottom.
Certificates purchased online will be sent to the purchaser.
effective 1/21/08. We will only accept two $25 gift cards per table or party.
These are the black gift cards. Questions – please call 317.253.4900
HANDICAPPED ACCESSIBILITY
The Jazz Kitchen is handicapped accessible. We would recommend arriving at least 1 hour prior to show time. Please call ahead to reserve as space is limited.
SMOKING POLICY
The Jazz Kitchen is a smoke-free venue. Passouts are allowed to smoke outside.
BOOKING BANDS
Please send all band request to: david@thejazzkitchen.com.
Before submitting please keep in mind that we receive many requests everyday.
Please do not take it personal if we are slow to respond.
TALKING POLICY
Jazz being very dynamic often changes in volume very rapidly. We ask that you keep your talking to a minimum and keep in mind that others around you are here to listen to the music. Also it is disrespectful to the artists to interfere with their performance. If you must talk please do so in the lounge.
AUDIO AND VIDEO TAPING, PHOTOGRAPHY
The Jazz Kitchen due to contractual obligations does NOT allow taping or photography in any manner. In the event that taping is allowed by the performer we ask that your set-up be contained to a minimal amount of space and does not impede our staff or patrons in anyway. We reserve the right to refuse taping at any time. NO BOARD TAPING.
Hi Guys….just a note of thanks for permitting me to film Dominick Farinacci. A special thanks to Mike (?) the audio guy for the audio feed. Here is a link to one of the tunes. http://youtu.be/oXrKtlW6WBA
all the best,
Jon Haskell
Hi, I was wondering if I could talk to the manager about possibly booking the venue for an event on Saturday, January 5. We have a decent sized budget, and I don’t see anything on your calendar for that day. If you could please reach out to me via email as soon as possible, that would be great.
Thank you,
Jenn
I have a Google Offers voucher for here, and I was wondering exactly how you process and handle those?
It’s a gift certificate. Just bring it with you. We call Google when you cash it in and it’s cancelled after it’s used. Thanks!
Hi. I have a question. I want to have my birthday dinner on 2/16. I have a few questions. Am I understanding that we have to pay a cover charge in addition to buying our dinner?
Yes, the bands are paid by the cover charge at the door.
Any thoughts of booking Nick Colionne from Chicago, he is a huge draw and extremely talented entertainer. Or perhaps book him for the Jazz Festival.
Just Saying the man is off the hook
Yes, Nick has played here at the club.
We like NIck – I’ll pass along your suggestion
I purchased “front row seats” for one of your 7 pm shows. (Acoustic Alchemy) I have never been to your venue. How much earlier may we arrive and take our seats? When I purchased my tickets I was not given the opportunity to see a seating chart and pick my seats, so I am assuming that the earlier one arrives, the better “front row” seats they may get. Is this true? Is the seating around tables like at a restaurant or in rows in front of a stage? If at tables, how many seats per table, or do they vary? If we would like to order food and attend the 7 PM show, when would you recommend we arrive?
It is rows in front of the stage, but we will have the lounge and banquet room available for dining beforehand. We suggest coming as early as possible (doors are at 5pm), putting your name on your chosen seat in the first 2 rows, then enjoying dinner.
Your Burn Out for 3/15, what is that about, several performers? Also, does Bill Lancton play with a band or is he a solo act?
Yes, Burn Out is several performers, varying week to week. The description is on the website. It’s late night hang. Bill Lancton’s MG6 is a six piece band.
Have tix for Rit. When coming for the early show, how early is “arrive early” for best seat? It’s my birthday (well, the day before is actually) and we’d like to have dinner and see the show from up close. Was disappointed that the front row was only chairs. Thanks! You have an awesome venue. Saw Jeff Coffin there recently.
We open at 5pm for dinner. All seats are great here! See you next week!
My fiance and I would like to book this venue for our wedding reception August 10, 2013 between the hours of 2-6PM. What are your rates we are on a tight budget but would love to have it here as it ties in well with our theme and where we are going for our honeymoon (New Orleans) Please send me more information ASAP! time is running out for us.
You’re welcome to call LuAnn at 317/253-4900 x 3. You can also email her at lu@thejazzkitchen.com. She handles all wedding receptions / catering at The Jazz Kitchen. Thank you!
My fiance and I would like to book this venue for our wedding reception August 10, 2013 between the hours of 2-6PM. What are your rates we are on a tight budget but would love to have it here as it ties in well with our theme and where we are going for our honeymoon (New Orleans) Please send me more information ASAP! time is running out for us.
Hi – LuAnn handles all of our wedding receptions – Here number is 317-253-4900 x 3 or lu@thejazzkitchen.com
thanks
David
The Victor Wooten Band will be performing in April at the jazz kitchen, and I was wondering if you could grant a waiver for an under 21 student to attend.
I will be with both of my parents that night, and if not I will probably drive to Fort Wayne to see them perform at an all-ages venue.
If you can’t because of policy, I understand. Thanks!
Sorry – there is no waiver to be had – these are state laws, not jazz kitchen laws – hope this helps
thanks